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Tulai

Digital guidance assistant

Friendly assistant for public service workflows

Tulai helps people complete important digital tasks with less confusion.

Tulai is the guidance layer inside a system: it asks clear questions, explains what comes next, and turns user answers into structured information an app can use.

Simple
Learner guidance
Adaptive
Prompt-by-prompt help
Connected
Works inside partner apps
Tulai mascot waving

What Tulai is

A guidance assistant that can be embedded into bigger systems.

Tulai is not limited to one enrollment app. It is designed to support people while they use services that need clear answers, patient prompting, and organized data.

Guides users through complex tasks

Organizes answers for the host system

Keeps the experience clear and reassuring

What Tulai does

It makes digital processes feel guided, calm, and usable.

Tulai focuses on the human side of a workflow. The host application handles the full system, while Tulai helps the user move through the parts that are easy to misunderstand.

Conversational guidance

Tulai turns long forms into simple prompts, helping users answer one clear question at a time.

Structured information

Responses are organized into usable data that partner systems can review, validate, and store.

Integrated into real workflows

Tulai can sit inside operational apps like the SDO Enrollment System without taking over the whole product.

How it works

Tulai plugs into the moment where users need help.

In the SDO Enrollment System, Tulai acts as the assistant inside the enrollment flow. The enrollment system remains the main app; Tulai provides the guided experience within it.

  1. 1

    A partner app opens a task that needs user information.

    Clear feedback keeps each user aware of what happened and what to do next.

  2. 2

    Tulai guides the user through the task with clear prompts.

    Clear feedback keeps each user aware of what happened and what to do next.

  3. 3

    The partner app receives organized answers for review and records.

    Clear feedback keeps each user aware of what happened and what to do next.

Built around people, then connected to systems.

Tulai's role is to make the user-facing part easier. The SDO Enrollment System uses that support while still handling its own dashboards, review screens, records, and operations.

People using services

Step-by-step prompts reduce confusion in high-stakes forms.

Host applications

Structured output supports review, export, and follow-up.

Ready to continue

See Tulai inside the SDO Enrollment System.

The SDO Enrollment System is a separate app that integrates Tulai into its enrollment workflow.

Open integrated app